3. Delivery of goods, delivery quantity, delivery time, partial delivery, transfer of risk
(0) Delivery, shipping methods
Standard delivery costs within Germany (net excluding VAT): (deviating peak-season surcharges my apply)
(all levels: insured, with delivery tracking; maximum 31.5kg)
Gross weight up to 3.0 kg: €6.70
Gross weight up to 5.0 kg: €9.25
Gross weight up to 10.0 kg: €11.90
Gross weight over 10.0 kg: €18.50
Standard runtimes: 2-3 working days
Express delivery costs only within Germany (net excluding VAT):(deviating peak-season surcharges my apply)
(all levels: insured, with delivery tracking; maximum 31.5kg)
Gross weight up to 3.0 kg: 10:00 a.m. = €27.50; 12:00 p.m. = €22.00
Gross weight up to 5.0 kg: 10:00 a.m. = €34.10; 12:00 p.m. = €27.50
Gross weight up to 10.0 kg: 10:00 a.m. = €40.70; 12:00 p.m. = €34.10
Gross weight up to 15.0 kg: 10:00 a.m. = €47.30; 12:00 p.m. = €40.70
Gross weight over 15.0 kg: 10:00 a.m. = €69.30; 12:00 p.m. = €62.70
Standard runtimes: depending on the option booked, arriving by 10:00 a.m. or 12:00 p.m. the following day.
Delivery on the following working day is only possible if the order is received by 10:00 a.m.
Express delivery is only possible from Mon-Fri.
For international shipping other shipping conditions apply, these are shown in the store.
For information on shipping to countries not listed, please contact us using the form "Contact". We will offer an individual solution here.
(1) A production-related over- or underdelivery of up to 10% of the ordered quantity is permissible.
(2) The agreed delivery period always applies after clarification of all technical and commercial details. In this regard, they are generally non-binding delivery periods. Delivery dates are only binding if they have been confirmed in writing to the purchaser as such.
(3) If an action by the purchaser is required for the manufacture of the product or for the execution of the delivery, the delivery period does not begin until the purchaser has completed this action in full. Such an action is, for example, the provision of all documents required for the execution of the order, if applicable, the timely, free of charge, and defect-free provision of materials in accordance with agreed specifications with an appropriate surcharge for any waste as well as the completion of agreed-upon down payments by the purchaser.
(4) In the event of exceeding the delivery period, the purchaser must grant a reasonable grace period, which must not be less than three weeks. This grace period regulation applies only to non-binding delivery dates.
(5) Force majeure, operational disruptions, and similar unforeseeable circumstances that are of significant influence on the manufacture or delivery of the delivery item and are not attributable to SATTLER GmbH extend the delivery period to an appropriate extent, provided that they are demonstrably significant. This also applies if the circumstances occur at upstream suppliers. In these cases, the purchaser is not entitled, in particular, to withdraw from the contract and/or to claim damages. The purchaser has the statutory claims as a result of impossibility.
(6) If the delivery period, including the reasonable grace period, is not met, SATTLER GmbH is liable exclusively for the invoice value of the quantity of goods that were not delivered on time, up to a maximum of the negative interest. If the contractor is in default, the purchaser can withdraw from the contract to the extent that the goods have not left the factory by the deadline after a reasonable grace period has expired. Claims for damages due to delay and non-performance are governed by point 5, breach of duty, of these terms and conditions.
(7) In call orders, SATTLER GmbH is entitled to produce the entire order quantity in one batch. Any changes to the order cannot be considered after it has been placed, unless expressly agreed upon. Call-off dates and quantities can only be complied with within the scope of our delivery and production capabilities, unless fixed agreements have been made. If the goods are not called off in accordance with the contract, SATTLER GmbH is entitled to invoice them as delivered after a reasonable deadline has passed - but no later than 1 year.