Right of withdrawal

The following right of withdrawal does not apply if the goods ordered by you are to be used for your own commercial or independent professional activity.

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The period begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations to provide information pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB as well as our obligations pursuant to § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the revocation period, it is sufficient to send the revocation or the item in time.

The revocation is to be addressed to:

Sattler GmbH

Managing directors: Holger Sattler, Thorsten Sattler-Lägel

Salmuensterer Str. 1

63607 Waechtersbach

Germany

holger.sattler@sattler-scm.de

Fax 06053/ 4569

A right of withdrawal does not exist for contracts for the delivery of goods that are manufactured according to a customer specification that differs from our standard or are clearly tailored to the personal needs of the buyer.

Consequences of revocation

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. You only have to pay compensation for the deterioration of the item and for any benefits derived if the benefits or the deterioration is due to handling of the item that goes beyond the inspection of the properties and functionality. By "testing the properties and functionality" we mean testing and trying out the respective goods, such as is possible and customary in a retail store.

Goods that can be shipped by parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 euros or if, in case of a higher price of the goods, you have not yet rendered the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.

End of the cancellation policy